Digital learning and IT support is available from teams across Central Saint Martins and UAL. Scroll down the page for more information about what each team does, or click on the links below to go directly to the service.
Technical Moodle
(opens new page)
(opens new page)
support online
(opens new page)
(opens new page)
CSM Digital learning
If you are having technical problems or you need help with using online learning platforms, we can support you. Please get in touch!
Our online learning platforms: Moodle, Office 365, Collaborate Ultra, MS Teams, Padlet, Miro, MyBlog, Workflow
Email csmdigitallearning@arts.ac.uk, Book a 1:1 appointment here (1) or come and see us on site at our Digital Learning Helpdesk Monday lunchtime (2)
(1) Appointments only become bookable up to 1 week in advance and are available in term time only.
(2) Helpdesk is between 12 and 2pm term times only, either in the Learning Zone in Autumn and Spring terms and The Street during Summer term.
CSM Library
Adobe, Microsoft and other Library IT – Troubleshooting and basic help from the CSM Learning Zone team relating to the use of software such as Adobe Creative Suite and MS Office as well as questions around formatting and file compressing.
- In-person support: during opening hours – ask at the Information Desk in the Learning Zone.
- Online support: Please use the Library online chat service.
Technical Moodle
CSM Technical Moodle is the online counterpart of the technical workshops at King’s Cross.
Please visit the site for information about the workshops, technicians, how to access, and for a wide range of online learning resources.
MySupport
Visit MySupport to raise a ticket with IT services or the UAL Digital learning team.
- IT Services: Issues with your account, password, UAL systems and more
- UAL Digital learning: Help with Assessment feedback, Collaborate Ultra, Moodle, MyBlog and Workflow
Click here to raise a ticket with MySupport (UAL login required)
Or email servicedesk@arts.ac.uk or phone +44 20 7514 9898. The service desk is open 24/7, 365 days a year.
Academic support
CSM Academic Support is a team of academics and practitioners who work alongside your courses to help you develop skills in areas such as critical thinking; reading; research and writing; time management; presentations; working independently and collaboratively, and more. Please book in for a conversation with them about any aspect of your work.
Go to Academic Support Online (UAL login required) or email studysupport@csm.arts.ac.uk